Digital Insights

How I Helped a Client Get 10 Five-Star Reviews in Just One Week

October 05, 20243 min read

Are you finding it difficult to get consistent five-star reviews for your small business? As small business owners, we all know the power and importance of five-star reviews. In my experience as a digital marketer, this remains one of the most common challenges business owners struggle with. Even if you do a great job and have satisfied customers, getting them to leave a review can be a challenge. If you do not have a system for getting reviews, it can be hard to build trust with potential clients and stand out from your competitors.

As a small business, lack of reviews can severely impact your online visibility and credibility. No matter how hard you work to deliver excellent service, if your online reputation doesn’t reflect that, you may be missing out on leads and sales. Customers are often hesitant to leave reviews unless they’re prompted to, and even then, it can be a hassle getting them to follow through. This leads to lost opportunities for positive feedback and ultimately, lost business. Many small business owners wonder if there's an easy fix to this problem.


Good news! There is a solution and it is a lot more simple than you may think. The secret lies in a powerful but often overlooked strategy: database activation. Database reactivation involves reaching out to past customers with personalized messages, asking for feedback and encouraging them to leave reviews. This helps businesses generate more positive reviews by tapping into their existing customer base. Recently we helped one of our clients generate 10 five-star reviews in just one week, without spending a penny on ads. Here is how we did it.

Our client had excellent service but struggled to convert happy customers into online reviews. Even with a decade of experience in their industry they had yet to develop a way to get consistent 5 star reviews from customers. This impacted their credibility and online visibility, despite doing everything right with their service delivery. Using database reactivation, we sent out a series of emails and SMS messages asking for reviews. Within one week, they received 10 five-star reviews, which boosted their Google ranking and visibility, ultimately attracting more customers to their business.

The results were quick and impactful. Within seven days, the client saw a significant increase in their review count, leading to an improved online reputation. Their search ranking also benefited, making them more visible to potential customers. Not only did this service benefit their business in the short term, they now have a system in place to continue to collect reviews in the future.  This strategy successfully strengthened their online presence and reputation. 

Want to learn how I implemented this system?  Watch the full tutorial tomorrow on my YouTube Channel. https://www.youtube.com/@thejimshieldsYT I'll walk you through how to implement database reactivation to boost your reviews and grow your business. Don’t miss it!


Would you like to achieve the same results for your small business? Let’s talk! Schedule a Free Strategy call and I’ll show you how we can implement database reactivation to boost your reviews and grow your business. Click here https://ethos-digitalmarketing.com/contact-us  to book your session today.

Jim Shields, a digital marketing expert, helps businesses thrive online with actionable strategies for growth, productivity, and mindset. His practical advice turns your vision into a successful digital reality.

Jim Shields

Jim Shields, a digital marketing expert, helps businesses thrive online with actionable strategies for growth, productivity, and mindset. His practical advice turns your vision into a successful digital reality.

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